After selecting a Job Template where does the expanded information come from?
When you are setting up the Job Template (go to > Settings >Templates) you are asked for a "Job Card Type", these job card types provide expanded information which is "hard coded" in relevant to that type of Job.
What this means is that, just at the minute this information is standard for everyone using that job card type and to make a change you will need to ask us to do this.
We are looking at how we best to add this at a subscriber level, which means you see only options relevant to you and ultimately we would like you to have control over this ie add new values to the drop downs.
Customer support service by UserEcho