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Create and complete a task on the fly
Thanks to Hayden for suggesting this at the recent rural contractors conference. His idea was to allow a driver/operator to create and complete an 'orphan task' on a mobile device. This would allow the driver/operator to record actuals against the task. Someone back in the office could then sort out whether this task belongs to an existing job or whether a new job should be created.
If executed, this idea would cover the following situations:
- where the driver/operator is unable to receive a new job (due to no cell cover) but where the customer wants extra work done while he's on site
- Where the dispatcher/scheduler can relay a new job by RT but can't send the job to a mobile device due to lack of cell cover
Customer support service by UserEcho