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Answered
Contact data in Xero updated by JobFlow
Dionne asked:
In Xero I seem to have lost some of our telephone numbers and addresses may have changed to what we have in Jobflow. Would this be possible? If so would it be possible to make Xero keep any info stored in there as unable to overwrite?
How many other Xero users would prefer that JobFlow Customer information DOESNT change Contact information in Xero?
Customer support service by UserEcho
Hi Dionne - another great suggestion thank you. I've prioritised the issue quite highly so it should see some resolution over the next couple of months.
On review we've decided that for the moment we will leave this function as it is. The reason for this is that there is some benefit to allowing JobFlow to update the customer details in Xero. These benefits are:
What we will do is be more clear with customers about the behaviour of JobFlow though and we've already taken the step of updating our Xero documentation so that this is clearly pointed out.